Data retention — draft pending legal review
How long we keep things.
Last updated: 15 May 2026
We don’t keep personal data longer than we need to. The table below lists every record type the marketing site touches, the reason we hold it, and how long it stays. Records created after you become a customer fall under the portal’s own retention schedule.
| Record | Trigger | We keep it for |
|---|---|---|
| Enquiry form submissions | Submitted | 2 years if no engagement; transferred to customer record if you sign up |
| Email correspondence | Sent / received | 7 years |
| Referral code cookies (ebury_referral_code) | Set in browser | 30 days, in-browser only |
| Plausible analytics events | Page view | Aggregated indefinitely; no personal data |
Asking us to delete sooner
You can ask us to delete any data this site holds about you at any time. Email hello@eburyfire.co.uk with “Privacy: deletion request” in the subject line.
The full privacy notice is here.